Managing Business Improvement

To achieve more efficient results; an organisation can adopt a systematic approach for increased optimization of existing business processes. This qualification identifies how managing business improvement helps by reducing costs and meeting targets through identifying, analysing and developing current processes along with being an effective method of introducing changes to specific areas of the business.

Course Content

• Explain the use of different problem- solving techniques
• Explain the organisational and legal constraints relating to problem-solving
• Describe the role of stakeholders in problem-solving
• Describe the steps in the business decision-making process
• Analyse the implications of adopting recommendations and implementing decisions to solve business problems
• Describe the purpose and benefits of continuous improvement
• Analyse the features, use and constraints of difference continuous improvement techniques and models
• Explain how to carry out a cost-benefit analysis
• Explain the importance of feedback from customers and other stakeholders in continuous improvement
• Identify the nature, likely cause and implications of a problem
• Evaluate the scope and scale of a problem
• Analyse the possible courses of action that can be taken in response to a problem
• Use evidence to justify the approach to problem-solving
• Develop a plan and success criteria that are appropriate to the nature and scale of a problem
• Obtain approval to implement a solution to a problem
• Take action to resolve or mitigate a problem
• Evaluate the degree of success and scale of the implications of a solved problem
• Identify the nature, scope and scale of possible contributions to continuous improvement activities. Measure changes achieved against existing baseline data
• Calculate performance measures relating to cost, quality and delivery
• Justify the case for adopting improvements identified with evidence
• Develop standard operating procedures and resource plans that are capable of implementing agreed changes

Employees Benefits

• Identify the nature, likely cause and implications of a problem
• Justify the case for adopting improvements identified with evidence
• Calculate performance measures relating to cost, quality and delivery
• Obtain approval to implement a solution to problems

Employers Benefits

• Analyse the features, use and constraints of difference continuous improvement techniques and models
• Analyse the possible courses of action that can be taken in response to a problem
• Develop standard operating procedures and resource plans that are capable of implementing agreed changes