Managing Negotiations
Negotiation is the process of interacting with the intention to advance individual interests through a combined action. These can take place at any time within business and can have a formal or informal nature. This qualification provides you with a framework to help structure your negotiation efforts and develop strategies, along with processes of successful negotiation and practical scenarios to assist with real-world negotiations.
Course Content
- Describe the requirements of negotiation strategy
- Explain the use of different negotiation techniques
- Explain how research on the other party can be used in negotiations
- Explain how cultural differences might affect negotiations
- Identify the purpose, scope and objectives of the negotiation
- Explain the scope of their own authority for negotiating
- Prepare a negotiating strategy
- Prepare fall-back stances and compromises that align with the negotiating strategy and priorities
- Assess the likely objectives and negotiation stances of the other party
- Research the strengths and weaknesses of the other party
- Carry out negotiations within responsibility limits in a way that optimises opportunities
- Adapt the conduct of the negotiation in accordance with changing circumstances
- Maintain accurate records of negotiations outcomes and agreements made
- Adhere to organisational policies and procedures and legal and ethical requirements when carrying out business negotiations
Employees Benefits
- Prepare a negotiating strategy
- Prepare fall-back stances and compromises that align with the negotiating strategy and priorities
- Identify the purpose, scope and objectives of the negotiation
- Assess the likely objectives and negotiation stances of the other party
Employers Benefits
- Maintain accurate records of negotiations outcomes and agreements made
- Adhere to organisational policies and procedures as well as legal and ethical requirement when carrying out business negotiations
- The scope of their own authority for negotiating
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